Community rules
Version October 8, 2026
Real jobs and respectful contact
Submit genuine service requests. No lead sales, unsolicited advertising, harvesting contacts, scraping, spam, threats, stalking, discrimination, or harassment. Contact permission is limited to the job for which it was granted. Respect a provider’s decline, block, or withdrawal of contact sharing.
Profiles and photos
Do not impersonate another business, publish private contact details in public text or images, or claim credentials you do not hold. Keep exact customer addresses, faces without permission, identifiable minors, license plates, documents, and identifying job details out of public photos. Profiles appear immediately and remain subject to moderation. A listing is not credential verification.
Fair reviews
Reviews must describe a real customer experience. No fabricated reviews, paid or coordinated rating manipulation, threats, private information, or reviews of your own business. Providers cannot veto reviews because they are negative. Reviews appear immediately and remain subject to moderation. Reviews remain self-reported unless a specific verification method is explicitly stated.
Screening and limits
New requests and job posts appear immediately. Only active providers with active listings can view and respond to open customer job posts. Shared questions are visible to eligible pros and the customer; private conversations are between one pro and one customer, with owner access for moderation. Users can close conversations, block contact, and report messages. All members must follow the rules. Account registration is not a background check or guarantee. An account can send at most three service requests per 24 hours and have one active request per provider. Providers can accept, decline, revoke shared contact access, or block customers. Each customer can create three job posts per 24 hours and have five active posts. Pros can start ten new job conversations per 24 hours; accounts may send fifty private job messages and fifteen shared job questions per 24 hours. Community posts are limited to five per 24 hours; social comments are limited to thirty per 24 hours. Only active members with active pro or community profiles can post or comment as that role. Repeated reports and uploads may also be limited to reduce abuse.
Reporting and moderation
Use Report on a provider, community profile, review, request, job, question, private message, social post, or social comment. Profiles, posts, and comments appear immediately from active members with profiles and remain subject to moderation. Public posts and comments require agreement to sharing display names and profile pictures publicly. Only share photos you own or have permission to use. Social reactions do not verify credentials, endorsements, or safety. The owner may review relevant account information and act on violations. Possible actions include request rejection, hiding content, suspension, or removal. Decisions are recorded with a reason. The owner may act promptly on serious threats, privacy exposure, or abuse and may preserve relevant records.
Appeals and scope
Use Support & appeals to challenge a moderation decision or request help with information. A restricted account can still submit a support request. Account removal revokes access to protected features but does not prevent viewing publicly available pages or guarantee prevention of new-account evasion. This service does not replace emergency services or legal remedies.